Creating an account and signing in
Signup, email verification, login, password reset, and invite links.
Signing up
- Go to Join us and fill in your name, email, and a password (minimum 8 characters; tap the eye icon in the field to reveal what you typed). You can optionally pick your city team here; you'll join it as soon as your account is created.
- After you submit, a confirmation screen appears and we email you a verification link. Click Verify My Email in it.
- Sign in and complete the short onboarding form so we can match you with the right work.
If the form says the email is already registered, you have an account: use sign in or reset your password instead.
Signup, login, and our public forms (feedback, applications, pledges, newsletter) show a quick "verify you're human" check to keep out spam bots. It usually passes on its own or with one click.
Invite links
If a volunteer shared an invite link with you (it looks like /signup?ref=CODE), signing up through it credits them as your referrer. You both show up in each other's dashboards.
Signing in and out
Sign in at /login. Once signed in, the navbar shows Dashboard instead of Join Us. Sign out from the bottom of the dashboard sidebar.
Forgot your password?
Use forgot password. You will get an email with a reset link that is valid for 1 hour.
New accounts and the newsletter
Every new account is subscribed to our newsletter by default. You can switch it off anytime in Dashboard, then Settings, or via the unsubscribe page.